![]() ![]() The more things you need running as a package the greater the risk of something being pushed back down the list that needs to be prioritised. Windows 11 changes how it prioritises to give greater priority to foreground apps. My speculation would be around priority of applications. That would not work every time though and the shaking/stuttering image would still come back even with it disabled so that was not a solution. Only time I could get the Vive Pro 2 to stop that crazy shaking/stuttering of the image was when I disabled Defender's real time protection. I will tell you my "uneducated guess" is there is a conflict deep within the Windows 11 security system and the HTC software. Given unlimited time fresh installs are the best way to clear out underlying issues but it can be a daunting task. The only proof would be a fresh install of Win11 but that comes at the cost of re-installing everything. Whether the issue here is with Win11 per se or the installation of Win11 over Win10 which could just as easily have happened with Win10 still installed is hard to say. I just think it can be hard to pinpoint issues with PCs which are different and even on similar setups the OS can get screwed over time. Oh I am not giving excuses for support, I try to avoid as much as possible! They will talk you through every aspect of getting to the bottom of whatever the issue is. Inevitably, that means just replacing the part rather than looking for a solution.Ī perfect example of a company who does actually offer proper tech support is Virpil. The standard procedure is that if the normal troubleshooting steps that they can read off a card don't work, then they have no idea and just ask for the parts to be RMA'd. However, the current standard of 'technical' support to consumers from most companies is appallingly low. Sure, it is difficult to diagnose issue at times. The thought of reinstalling all my utilities and drivers for my sim gear including and older direct drive wheel with a fairly complex setup with Granity and MMOS drivers filled me with horror! A few hours later everything was installed and working - including the Index. I finally bit the bullet and reinstalled the OS from scratch. I purchased a PCI-E USB card to no avail, tried numerous Windows fixes and spent days before concluding it must be the motherboard. On my gaming PC it wasn't recognised at all. The Index worked fine on my old PC though it wasn't really powerful enough for DCS it would run it well enough to see it was working ok. Last year I had and Index for a while and two PCs with Win 10. Windows sometimes just gets itself tied up in knots and poring over logs and replacing drivers and DLLs takes too long or simply never resolves it. ![]() With corporate tools it takes a small amount of time, user data is generally stored centrally and any local files are stored in a given place and easy to backup and restore. reload the standard image of OS and applications. In the Corporate world the quick fix for a playing up PC is to reimage it - i.e. Sometimes it is nigh on impossible to get to the bottom of an issue. ![]()
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